Wednesday, September 08, 2010
Training
Training is such a critical component in today's dealership. With the ever changing laws, the high rotation of dealership personnel and the constant changes in the market place it is certainly hard for a dealership group to stay on top of training their staff.

National Automotive Experts has both on-site and off-site training classes to meet our clients needs. With ongoing training offered each month in our training facility in Cleveland, you can send your personnel directly to us for your training needs. If you have a large number of people that need to be trained, we can offer the same classes in your facility!

We offer F&I, Sales, Service and Management training on an ongoing basis. Below is a sampling of the classes offered throughout the year. Please feel free to contact us for pricing and availability. For a listing of classes being offered over the next few months, click here
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Dealership Training:
  • F&I Boot Camp: 3-day Program for F&I Managers - Interview, Presentation, Closing
  • Interviewing Best Practices (Advanced)
  • Menu Presentation (Advanced)
  • What to Do When They Say "No" - Advanced Menu Training
  • Advanced Objection Handling Techniques
  • Setting Up a Profitable F&I Office
  • Integrating No Use No Loseā„¢ Into Your Presentation
  • Ancillary Product Presentation and Objection Handling Techniques
  • Product Knowledge - A-Z
  • Using Visuals to Close the Sale!
  • Sales Manager Training
      • 10 Most Profitable Sales Meetings
      • Teach Your Managers How to be Trainers!
  • Warranty Forever Best Practices for Management
  • Warranty Forever Best Practices in F&I, Sales & Service

Agent Training:

  • Warranty Forever Dealer Presentation Training
  • Ancillary Product Presentation and Basic Knowledge Training
  • Service Contract Presentation Best Practices
  • Warranty Forever Servicing Best Practices
  • No Use No Lose Dealer Presentation and F&I Training
  • Service Contract Reinsurance Opportunities for Dealers
  • NAE Product Offerings - Why Should You Do Business With NAE?